topic Re: No internet in Broadband

No internet

StaceyBuck — Mon, 17 Jun 2024 16:56:59 GMT

I have two green lights on my box but no light for Internet. Sky says there's nothing wrong, I've disconnected it reset it etc and nothing working. Any advice?

Re: No internet

cookiemonsteruk — Mon, 17 Jun 2024 17:00:40 GMT

@StaceyBuck

When the light is off it usually means theres an issue between the roadside cabinet or right back to the exchange

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: No internet

Rdc32 — Mon, 17 Jun 2024 17:01:25 GMT

I've got the same, I've booked an engineer.

Re: No internet

StaceyBuck — Mon, 17 Jun 2024 17:02:57 GMT

I told sky about this last week they said open reach would fix it and got a message today saying it was done but still not and no dial tone on my landline

Re: No internet

Rdc32 — Mon, 17 Jun 2024 17:04:45 GMT

Exactly the same here. Open Reach came today and told sky no problem. So a sky engineer now booked to come to the property on Thursday. My WiFi does keep coming back on eventually though.