https://helpforum.sky.com/t5/Broadband/Broadband-constantly-drops-out/m-p/4669194#M400879 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4091818">@CPMPSW</a>&nbsp;</P> <P>&nbsp;</P> <P>The rule with Openreach is the broadband must drop more than 10 times a day or be out for an extended period for it to be registered as a fault.</P> Mon, 17 Jun 2024 11:46:09 GMT mae-3 2024-06-17T11:46:09Z https://helpforum.sky.com/t5/Broadband/Broadband-constantly-drops-out/m-p/4669176#M400872 <P>Over the last few months our Sky broadband is dropping out at random times during the day and night. Some days this can be 1-2 times, whilst others can be multiple times throughout the day/night. I have logged this as in the last 60 mins our broadband has dropped out twice. A broadband test can only be done when the boradband is active, therefore constantly saying there is no issue which is incorrect. Please advise as a matter of urgency as this is affecting all devices within the property as well as video conferencing calls</P> Mon, 17 Jun 2024 11:20:29 GMT https://helpforum.sky.com/t5/Broadband/Broadband-constantly-drops-out/m-p/4669176#M400872 CPMPSW 2024-06-17T11:20:29Z https://helpforum.sky.com/t5/Broadband/Broadband-constantly-drops-out/m-p/4669194#M400879 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4091818">@CPMPSW</a>&nbsp;</P> <P>&nbsp;</P> <P>The rule with Openreach is the broadband must drop more than 10 times a day or be out for an extended period for it to be registered as a fault.</P> Mon, 17 Jun 2024 11:46:09 GMT https://helpforum.sky.com/t5/Broadband/Broadband-constantly-drops-out/m-p/4669194#M400879 mae-3 2024-06-17T11:46:09Z