https://helpforum.sky.com/t5/Broadband/poor-internet-quality/m-p/4668960#M400829 <P>i have just done a speed and wifi test and the connection is fine however whenever i go into video calls i get very poor sound and video. any ideas why this may be? i am in the same room where router is&nbsp;</P> Mon, 17 Jun 2024 08:54:33 GMT Juancho 2024-06-17T08:54:33Z https://helpforum.sky.com/t5/Broadband/poor-internet-quality/m-p/4668960#M400829 <P>i have just done a speed and wifi test and the connection is fine however whenever i go into video calls i get very poor sound and video. any ideas why this may be? i am in the same room where router is&nbsp;</P> Mon, 17 Jun 2024 08:54:33 GMT https://helpforum.sky.com/t5/Broadband/poor-internet-quality/m-p/4668960#M400829 Juancho 2024-06-17T08:54:33Z https://helpforum.sky.com/t5/Broadband/poor-internet-quality/m-p/4670040#M401105 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4091590">@Juancho</a>&nbsp;Please post your router stats<BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message</A>&nbsp;</P> Tue, 18 Jun 2024 09:20:09 GMT https://helpforum.sky.com/t5/Broadband/poor-internet-quality/m-p/4670040#M401105 jamesn123 2024-06-18T09:20:09Z