topic Re: Updating Sky Sockets in Broadband

Updating Sky Sockets

AJS1969 — Sat, 15 Jun 2024 18:41:13 GMT

Hi, cananyone tell me how I can make my sky sockets more streamline please.

They have been hidden by a cupboard since installation 20 plus years ago but now will be seen and are a eyesore. Thanks

Re: Updating Sky Sockets

TimmyBGood — Sat, 15 Jun 2024 19:12:12 GMT

@AJS1969

If FTTP is available, all such sockets become obsolete.

If not, a microfilter on a flexible lead may be preferable, or you could request the fitting of a prefiltered master socket faceplate.

Re: Updating Sky Sockets

AJS1969 — Mon, 17 Jun 2024 07:00:56 GMT

Sorry, your reply means nothing to me 🙂. Would you ba bale to supply pictures or linkis to your suggestions please ? Thanks

Re: Updating Sky Sockets

TimmyBGood — Mon, 17 Jun 2024 07:15:52 GMT

@AJS1969

A prefiltered master socket is this:

Re: Updating Sky Sockets

TimmyBGood — Mon, 17 Jun 2024 07:18:03 GMT

@AJS1969

And an alternative plug in filter is this style:

Re: Updating Sky Sockets

TimmyBGood — Mon, 17 Jun 2024 07:18:59 GMT

@AJS1969

That middle doubler socket isn't anything to do with broadband or an ISP.

Re: Updating Sky Sockets

AJS1969 — Mon, 17 Jun 2024 07:25:35 GMT

Thank you.

I have an electrician coming today to do some other work so will ask him to have a look and show him you prictures. Much appreciate you help. Regards

Re: Updating Sky Sockets

TimmyBGood — Mon, 17 Jun 2024 07:29:24 GMT

@AJS1969

Note that legally an electrician shouldn't be touching the public side of the master phone socket at an address: they can do extension wiring though.

If your property is upgraded to FTTP broadband at some point, all such cabling and sockets become obsolete.

Re: Updating Sky Sockets

AJS1969 — Mon, 17 Jun 2024 07:32:11 GMT

So I would be best to contact sky directly ?

Re: Updating Sky Sockets

TimmyBGood — Mon, 17 Jun 2024 07:40:18 GMT

@AJS1969

Potentially Sky can book work at the master socket, for which there's a charge if there's no broadband fault at the address.

This work involves the master socket only: they won't touch that extension socket, loose extension wires, holes in walls etc (except perhaps to disconnect them entirely)

Re: Updating Sky Sockets

TimmyBGood — Mon, 17 Jun 2024 07:42:48 GMT

@AJS1969

It's important to understand that the legal responsibility and remit of both Openreach and the ISP ends at the master socket, in the same way that an electricity supplier is responsible up to the meter, and gas/water suppliers to the stopcock.

Re: Updating Sky Sockets

TimmyBGood — Mon, 17 Jun 2024 07:46:23 GMT

@AJS1969

However, if Sky said that FTTP is available at the address, all that old copper cabling and associated sockets could be safely removed entirely once the new optical connection is in place.

Re: Updating Sky Sockets

AJS1969 — Mon, 17 Jun 2024 07:58:07 GMT

Hi,

I've just called sky and an engineer if visiting in a fortnight so will hopefully be able to solve the problem.

Thanks

Re: Updating Sky Sockets

TimmyBGood — Mon, 17 Jun 2024 08:24:43 GMT

@AJS1969

As I mentioned, they can 'solve' the master socket by replacing it with a modern unit. It would be up to you to deal with the rest of the legacy infrastructure.