https://helpforum.sky.com/t5/Broadband/Upgraded-recently-to-Superfast-still-stuck-at-36Mbps/m-p/4668039#M400571 <P>Tests show this again and again. What do I need to do? Advertised and email during the upgrade said below:</P><P>&nbsp;</P><P>"&nbsp;<SPAN>We estimate your line could support between:&nbsp;&nbsp;</SPAN><SPAN>55.3 and 61.4Mbps download speed&nbsp;</SPAN><SPAN>14.6 and 16.2Mbps upload speed.&nbsp;</SPAN><SPAN>You should expect a Guaranteed Minimum Download Speed of 49.7 Mbps.</SPAN></P><DIV><DIV>&nbsp;</DIV></DIV><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="chickoo75_0-1718489099785.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/100884i718644E6FAF1747A/image-size/medium?v=v2&amp;px=400" role="button" title="chickoo75_0-1718489099785.png" alt="chickoo75_0-1718489099785.png" /></span>1</P><P>&nbsp;</P> Sat, 15 Jun 2024 22:08:05 GMT chickoo75 2024-06-15T22:08:05Z https://helpforum.sky.com/t5/Broadband/Upgraded-recently-to-Superfast-still-stuck-at-36Mbps/m-p/4668039#M400571 <P>Tests show this again and again. What do I need to do? Advertised and email during the upgrade said below:</P><P>&nbsp;</P><P>"&nbsp;<SPAN>We estimate your line could support between:&nbsp;&nbsp;</SPAN><SPAN>55.3 and 61.4Mbps download speed&nbsp;</SPAN><SPAN>14.6 and 16.2Mbps upload speed.&nbsp;</SPAN><SPAN>You should expect a Guaranteed Minimum Download Speed of 49.7 Mbps.</SPAN></P><DIV><DIV>&nbsp;</DIV></DIV><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="chickoo75_0-1718489099785.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/100884i718644E6FAF1747A/image-size/medium?v=v2&amp;px=400" role="button" title="chickoo75_0-1718489099785.png" alt="chickoo75_0-1718489099785.png" /></span>1</P><P>&nbsp;</P> Sat, 15 Jun 2024 22:08:05 GMT https://helpforum.sky.com/t5/Broadband/Upgraded-recently-to-Superfast-still-stuck-at-36Mbps/m-p/4668039#M400571 chickoo75 2024-06-15T22:08:05Z https://helpforum.sky.com/t5/Broadband/Upgraded-recently-to-Superfast-still-stuck-at-36Mbps/m-p/4668045#M400572 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="chickoo75_0-1718489510800.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/100885iDD1C8F999813E91C/image-size/medium?v=v2&amp;px=400" role="button" title="chickoo75_0-1718489510800.png" alt="chickoo75_0-1718489510800.png" /></span></P><P>&nbsp;</P><P>Line speed and other conn details...</P> Sat, 15 Jun 2024 22:12:23 GMT https://helpforum.sky.com/t5/Broadband/Upgraded-recently-to-Superfast-still-stuck-at-36Mbps/m-p/4668045#M400572 chickoo75 2024-06-15T22:12:23Z https://helpforum.sky.com/t5/Broadband/Upgraded-recently-to-Superfast-still-stuck-at-36Mbps/m-p/4668187#M400610 <P>The router stats show you are connected at just under 62mbps.</P><P>&nbsp;</P><P>When you run your tests, are they done over WiFi or are you connecting to the router with an ethernet cable?&nbsp;</P> Sun, 16 Jun 2024 08:56:55 GMT https://helpforum.sky.com/t5/Broadband/Upgraded-recently-to-Superfast-still-stuck-at-36Mbps/m-p/4668187#M400610 Giggsy1977 2024-06-16T08:56:55Z