Sky Mobile keeps dropping off WIFI

Shelley661 — Sat, 15 Jun 2024 18:13:36 GMT

Since sky had the big network outage a month or so back, my iPhone constantly drops off the WiFi.
I have done a factory reset on network settings, will stay on for a while and then drops again.

WI-FI is showing as connected but goes to 4G.

have rebooted the router and again it works for a while and then stops.

my other half also has an iPhone and it doesn't do it to his Phone and he is on sky mobile as well .

Why does this keep happening.

Re: Sky Mobile keeps dropping off WIFI

mae-3 — Sat, 15 Jun 2024 22:58:28 GMT

@Shelley661

Under mobile services in setting on the iPhone what is Wi-Fi Assist set at currently? If it is set to on then whenever the wireless signal is rather poor eg: 4G signal and speed is better than wireless then the iPhone will switch to mobile data automatically. To stop this behaviour turn off WiFi Assist on iPhone.

topic Sky Mobile keeps dropping off WIFI in Broadband

Sky Mobile keeps dropping off WIFI

Re: Sky Mobile keeps dropping off WIFI