https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4667530#M400461 <P>I have got all 3 green lights on my hub but no Internet access. I have switched it on and off but no success. Cant connect to any device and ran a check on sky website which identified that there was an issue with lack of Internet but when they ran a check it said all was working ok. Any ideas?</P> Sat, 15 Jun 2024 10:35:20 GMT Sandrap2 2024-06-15T10:35:20Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4667530#M400461 <P>I have got all 3 green lights on my hub but no Internet access. I have switched it on and off but no success. Cant connect to any device and ran a check on sky website which identified that there was an issue with lack of Internet but when they ran a check it said all was working ok. Any ideas?</P> Sat, 15 Jun 2024 10:35:20 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4667530#M400461 Sandrap2 2024-06-15T10:35:20Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4667554#M400467 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4089449">@Sandrap2</a>&nbsp;</P> <P>&nbsp;</P> <P>I suggest you either leave the router switched off for an hour or disconnect and reconnect in the router interface at <A href="HTTP://192.168.0.1" target="_blank">HTTP://192.168.0.1</A>&nbsp;to establish and acquire a new public IP address first, this should solve any issues with firewall security blocking access because of potential activity firing security and blocking the connection.</P> <P>&nbsp;</P> <P>Recommend you acquire a new public IP address and establish whether that fixes the issue.</P> Sat, 15 Jun 2024 11:04:15 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4667554#M400467 mae-3 2024-06-15T11:04:15Z