https://helpforum.sky.com/t5/Broadband/Connecting/m-p/4667235#M400385 <P>Hi</P><P>just had a new broadband router&nbsp;</P><P>all lights are green but nothing is connecting to the internet&nbsp;</P> Fri, 14 Jun 2024 19:53:25 GMT John5891 2024-06-14T19:53:25Z https://helpforum.sky.com/t5/Broadband/Connecting/m-p/4667235#M400385 <P>Hi</P><P>just had a new broadband router&nbsp;</P><P>all lights are green but nothing is connecting to the internet&nbsp;</P> Fri, 14 Jun 2024 19:53:25 GMT https://helpforum.sky.com/t5/Broadband/Connecting/m-p/4667235#M400385 John5891 2024-06-14T19:53:25Z https://helpforum.sky.com/t5/Broadband/Connecting/m-p/4667239#M400387 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4008376">@John5891</a>&nbsp;</P> <P>&nbsp;</P> <P>Which router do you have and have you confirmed connectivity via the router stats, if it is a Sky Max router that is AI-driven then confirm with Sky it is registered correctly by phoning Sky directly on 150 from your home phone.</P> Fri, 14 Jun 2024 20:03:36 GMT https://helpforum.sky.com/t5/Broadband/Connecting/m-p/4667239#M400387 mae-3 2024-06-14T20:03:36Z