topic Problems with E Mail in Broadband https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4664119#M399512 <P>Constantly waiting for E Mail to download. Solar Panel battery array Wi Fi very erratic in waking up. Both these issues did not exist under Virgin. Spoke with Sky technician and he blamed Yahoo. But not prepared to get into Ping Pong with them. Any advice please</P> Tue, 11 Jun 2024 12:11:18 GMT Tema8Kaan 2024-06-11T12:11:18Z Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4664119#M399512 <P>Constantly waiting for E Mail to download. Solar Panel battery array Wi Fi very erratic in waking up. Both these issues did not exist under Virgin. Spoke with Sky technician and he blamed Yahoo. But not prepared to get into Ping Pong with them. Any advice please</P> Tue, 11 Jun 2024 12:11:18 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4664119#M399512 Tema8Kaan 2024-06-11T12:11:18Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4664127#M399514 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4084267">@Tema8Kaan</a>&nbsp;</P> <P>Try disabling Sky Shield</P> Tue, 11 Jun 2024 12:18:37 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4664127#M399514 jamesn123 2024-06-11T12:18:37Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4664134#M399516 <P>Thanks for quick reply, but how? What implications are there?</P> Tue, 11 Jun 2024 12:24:49 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4664134#M399516 Tema8Kaan 2024-06-11T12:24:49Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4664139#M399519 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4084267">@Tema8Kaan</a>&nbsp;</P> <P>You can configure it here&nbsp;<A href="https://www.sky.com/myaccount/bb-and-talk/broadband-shield" target="_blank">https://www.sky.com/myaccount/bb-and-talk/broadband-shield</A></P> <P>Its only basic DNS filtering for sites depending on the age category you select so it isnt a security issue to disable it</P> Tue, 11 Jun 2024 12:31:29 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4664139#M399519 jamesn123 2024-06-11T12:31:29Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4665333#M399862 <P>a bit delayed, sorry. Default is Shield disabled</P> Wed, 12 Jun 2024 18:15:03 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4665333#M399862 Tema8Kaan 2024-06-12T18:15:03Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4665770#M400004 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4084267">@Tema8Kaan</a>&nbsp;</P> <P>Hmm okay, if you have an Apple device can you try disabling iCloud relay?&nbsp;<A href="https://support.apple.com/en-sg/guide/iphone/iph499d287c2/ios" target="_blank">https://support.apple.com/en-sg/guide/iphone/iph499d287c2/ios</A></P> <P>&nbsp;</P> <P>Also please post your router stats<BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message</A>&nbsp;</P> Thu, 13 Jun 2024 10:01:27 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4665770#M400004 jamesn123 2024-06-13T10:01:27Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4665935#M400071 <P>Private relay is not on.</P> Thu, 13 Jun 2024 12:11:58 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4665935#M400071 Tema8Kaan 2024-06-13T12:11:58Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4667436#M400447 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Router stats"><img src="https://helpforum.sky.com/skins/images/1A9A9AFDB88972E52CED2BE7F46218CB/responsive_peak/images/image_not_found.png" alt="Router stats" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Router Stats P2"><img src="https://helpforum.sky.com/skins/images/1A9A9AFDB88972E52CED2BE7F46218CB/responsive_peak/images/image_not_found.png" alt="Router Stats P2" /></span></P> Sat, 15 Jun 2024 08:20:49 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4667436#M400447 Tema8Kaan 2024-06-15T08:20:49Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4667440#M400448 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4084267">@Tema8Kaan</a>&nbsp; The images you posted are not your router stats, as they show your public IP the images can't be shown please follow the steps provided by&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2795380">@jamesn123</a>&nbsp; to the very end.</P> Sat, 15 Jun 2024 08:35:20 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4667440#M400448 GD1 2024-06-15T08:35:20Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4667510#M400459 <P>Not sure about pasting links on ipad, has this worked?</P><P><A href="http://192.168.0.1/sky_system.html" target="_blank" rel="noopener">http://192.168.0.1/sky_system.html</A></P> Sat, 15 Jun 2024 10:13:17 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4667510#M400459 Tema8Kaan 2024-06-15T10:13:17Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4670027#M401101 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4084267">@Tema8Kaan</a>&nbsp;</P> <P>I am not sure how much clearer we can be. Nobody asked you to post a link, please follow the step by step instructions to the end.</P> Tue, 18 Jun 2024 09:02:10 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4670027#M401101 jamesn123 2024-06-18T09:02:10Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4672264#M401712 <P>Following the instructions didn't work. I got an error message suggesting something wasn't entered right, hence the paste, can you still add anything for me?</P> Thu, 20 Jun 2024 13:58:10 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4672264#M401712 Tema8Kaan 2024-06-20T13:58:10Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4672311#M401722 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4084267">@Tema8Kaan</a>&nbsp;</P> <P>Only thing I can suggest is if your using an Apple device then use a different, non Apple device. Sometimes you cant login with Apple devices, or at least using Safari</P> Thu, 20 Jun 2024 15:24:27 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4672311#M401722 jamesn123 2024-06-20T15:24:27Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4673887#M402042 <P>Thanks for your help but we only have Apple devices in the household&nbsp;</P> Sat, 22 Jun 2024 14:17:27 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4673887#M402042 Tema8Kaan 2024-06-22T14:17:27Z Re: Problems with E Mail https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4676036#M402553 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4084267">@Tema8Kaan</a>&nbsp;</P> <P>Then download a different browser other than safari like I said.</P> Tue, 25 Jun 2024 09:06:53 GMT https://helpforum.sky.com/t5/Broadband/Problems-with-E-Mail/m-p/4676036#M402553 jamesn123 2024-06-25T09:06:53Z