topic Was is Sky Broadband not available to my home yet is available to my neighbor's? in Broadband

Was is Sky Broadband not available to my home yet is available to my neighbor's?

Pembrae — Mon, 10 Jun 2024 13:45:30 GMT

I am looking to move to Sky broadband but the availability checker says its not available to my address. However, when I check other addresses on my street it says it is available, why is that? I am currently with Virgin Media and need to move as they are way too expensive. Thanks in anticipation.

Re: Was is Sky Broadband not available to my home yet is available to my neighbor's?

cookiemonsteruk — Mon, 10 Jun 2024 13:49:31 GMT

@Pembrae

Are you saying sky isn't available at all fttp isn't

Could you enter your full address below and post the table and notes after removing you address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Re: Was is Sky Broadband not available to my home yet is available to my neighbor's?

Pembrae — Mon, 10 Jun 2024 19:44:17 GMT

Hi @cookiemonsteruk , thank you for your reply. The information you requested is below.

Re: Was is Sky Broadband not available to my home yet is available to my neighbor's?

cookiemonsteruk — Mon, 10 Jun 2024 20:21:00 GMT

@Pembrae

This is the form to fill in online where neighbours can get fttp but you can"t

In the drop down below what is your enquiry choose

"I can't get fibre but my neighours can" it can take them 2-4 weeks to respond

https://www.openreach.com/forms/fibre-broadband-availability---customer-form

Re: Was is Sky Broadband not available to my home yet is available to my neighbor's?

cookiemonsteruk — Mon, 10 Jun 2024 20:26:06 GMT

@Pembrae

Unless you mean fttc which is on waiting list ie all slots at the cabinet are taken up . You would need to keep an eye on that link every couple of weeks until it shows avaiable and place your order with sky as soon as it is available

Re: Was is Sky Broadband not available to my home yet is available to my neighbor's?

Pembrae — Thu, 13 Jun 2024 18:26:03 GMT

@cookiemonsteruk

Thanks for the link, I will fill in the information and see what I get back.

Re: Was is Sky Broadband not available to my home yet is available to my neighbor's?

cookiemonsteruk — Thu, 13 Jun 2024 18:33:35 GMT

@Pembrae

The link is for full fibre. Which isn't available. The waiting list at the end of vdsl shows waiting list which means someone has to cease their connection before your can apply . That will only happen when the first 2 rows become available