topic Re: No internet connection in Broadband

No internet connection

Malcra — Sun, 09 Jun 2024 18:09:19 GMT

No Internet connection from router. Red light on open reach box's and router looks like it has an LOS issue.
Test on sky say all is fine but no Internet and light red.

Re: No internet connection

Janet0110 — Sun, 09 Jun 2024 18:12:55 GMT

We are having the exact same issue, only 2 lights green on the sky hun box third one is on but is Amber, and on the open reach box the LOS is red other lights are green, have done service check and says everything is connected and running but still no Internet connection

Re: No internet connection

stuveccy86 — Sun, 09 Jun 2024 18:13:55 GMT

Same here on full fibre 900 orange solid light no internet at all sky saying all good.

Re: No internet connection

cookiemonsteruk — Sun, 09 Jun 2024 18:13:58 GMT

@Malcra

LOS or loss of signal/service is usually an issue with the openreach network and needs reported to sky

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: No internet connection

DMBee — Sun, 09 Jun 2024 18:28:51 GMT

Same here, been half an hour now.. worst intenet provider Ive had. Up and down like a wh@res draws