topic Re: Broadband down multiple times today, sky testing shows everything fine in my area. in Broadband

Broadband down multiple times today, sky testing shows everything fine in my area.

MarcVala — Sun, 09 Jun 2024 16:27:35 GMT

Please contact me urgently.

Re: Broadband down multiple times today, sky testing shows everything fine in my area.

cookiemonsteruk — Sun, 09 Jun 2024 16:30:07 GMT

@MarcVala

Could you post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474

Re: Broadband down multiple times today, sky testing shows everything fine in my area.

GD1 — Sun, 09 Jun 2024 16:41:42 GMT

@MarcVala wrote:

Please contact me urgently.

As this is a customer helps customer forum no one can or will contact you in response to your post. Any Sky staff present would not know who you are from your forum ID.

Re: Broadband down multiple times today, sky testing shows everything fine in my area.

JB1995 — Sun, 09 Jun 2024 16:43:39 GMT

The internet has been consistently down in my area, can someone contact me

immediatwly

Re: Broadband down multiple times today, sky testing shows everything fine in my area.

JB1995 — Sun, 09 Jun 2024 16:46:06 GMT

Hi,

can someone contact me urgently, the internet has been down all day. This is a consistent afair. Its has happen several times over last couple of months.

Re: Broadband down multiple times today, sky testing shows everything fine in my area.

Daniel0210 — Sun, 09 Jun 2024 16:52:33 GMT

@JB1995 wrote:

The internet has been consistently down in my area, can someone contact me

immediatwly

@JB1995

No one will contact you immediately or otherwise as your Community tag name is not linked to a Sky account. You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here.

Re: Broadband down multiple times today, sky testing shows everything fine in my area.

GD1 — Sun, 09 Jun 2024 16:59:19 GMT

@JB1995 Did you not read the post directly above yours? It explains this is a customer helps customer forum and Sky won't contact you at all.