topic Re: I have moved house and want to change my address but it wont recognise me as the primary account in Broadband https://helpforum.sky.com/t5/Broadband/I-have-moved-house-and-want-to-change-my-address-but-it-wont-recognise-me-as-the-primary-account-hol/m-p/4662125#M398971 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4081356">@Tammy20</a>&nbsp; And it should be noted if you intended moving broadband it will take a t least 10 working days from when you tell Sky for the move to be completed.</P> Sat, 08 Jun 2024 20:34:09 GMT GD1 2024-06-08T20:34:09Z I have moved house and want to change my address but it wont recognise me as the primary account hol https://helpforum.sky.com/t5/Broadband/I-have-moved-house-and-want-to-change-my-address-but-it-wont-recognise-me-as-the-primary-account-hol/m-p/4662117#M398967 <P>I have logged on to my sky account to change my address and move my broadband but it states I am not the primary account holder but I am?</P> Sat, 08 Jun 2024 20:10:38 GMT https://helpforum.sky.com/t5/Broadband/I-have-moved-house-and-want-to-change-my-address-but-it-wont-recognise-me-as-the-primary-account-hol/m-p/4662117#M398967 Tammy20 2024-06-08T20:10:38Z Re: I have moved house and want to change my address but it wont recognise me as the primary account https://helpforum.sky.com/t5/Broadband/I-have-moved-house-and-want-to-change-my-address-but-it-wont-recognise-me-as-the-primary-account-hol/m-p/4662120#M398969 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4081356">@Tammy20</a>&nbsp; You need to call sky directly to change your address&nbsp;</P> Sat, 08 Jun 2024 20:22:02 GMT https://helpforum.sky.com/t5/Broadband/I-have-moved-house-and-want-to-change-my-address-but-it-wont-recognise-me-as-the-primary-account-hol/m-p/4662120#M398969 SKY1992bf 2024-06-08T20:22:02Z Re: I have moved house and want to change my address but it wont recognise me as the primary account https://helpforum.sky.com/t5/Broadband/I-have-moved-house-and-want-to-change-my-address-but-it-wont-recognise-me-as-the-primary-account-hol/m-p/4662125#M398971 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4081356">@Tammy20</a>&nbsp; And it should be noted if you intended moving broadband it will take a t least 10 working days from when you tell Sky for the move to be completed.</P> Sat, 08 Jun 2024 20:34:09 GMT https://helpforum.sky.com/t5/Broadband/I-have-moved-house-and-want-to-change-my-address-but-it-wont-recognise-me-as-the-primary-account-hol/m-p/4662125#M398971 GD1 2024-06-08T20:34:09Z Re: I have moved house and want to change my address but it wont recognise me as the primary account https://helpforum.sky.com/t5/Broadband/I-have-moved-house-and-want-to-change-my-address-but-it-wont-recognise-me-as-the-primary-account-hol/m-p/4662142#M398972 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4081356">@Tammy20</a>&nbsp;wrote:<BR /> <P>I have logged on to my sky account to change my address and move my broadband but it states I am not the primary account holder but I am?</P> <HR /></BLOCKQUOTE> <P>You can't change your address online yourself and besides if it is saying you are not the primary account holder this might be because you are using the wrong login.</P> Sat, 08 Jun 2024 21:22:27 GMT https://helpforum.sky.com/t5/Broadband/I-have-moved-house-and-want-to-change-my-address-but-it-wont-recognise-me-as-the-primary-account-hol/m-p/4662142#M398972 caesarome 2024-06-08T21:22:27Z