https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661290#M398786 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4079889">@Jones8686</a>&nbsp;the result the test gives when you first open it is from the last routine test you need to click to run it again to get the current position. However unless it then tells you Sky are aware of an issue you nedd to call Skybto report the fault.</P> Fri, 07 Jun 2024 13:37:50 GMT Chrisee 2024-06-07T13:37:50Z https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661186#M398772 <P>Hello sky says no problems on my area but router cannot access internet. All cables checked resets done and switch on and off too !!&nbsp;</P> Fri, 07 Jun 2024 11:35:39 GMT https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661186#M398772 Sam173 2024-06-07T11:35:39Z https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661221#M398776 <P>Are the lights all lit on your hub ?</P> Fri, 07 Jun 2024 12:16:53 GMT https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661221#M398776 caesarome 2024-06-07T12:16:53Z https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661270#M398781 <P>My wifi is down as well - reset done, sky service checker saying everything is fine?!</P> Fri, 07 Jun 2024 13:10:52 GMT https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661270#M398781 Jones8686 2024-06-07T13:10:52Z https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661271#M398782 <P>Ive got orange lights on internet and voice</P> Fri, 07 Jun 2024 13:11:43 GMT https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661271#M398782 Jones8686 2024-06-07T13:11:43Z https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661290#M398786 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4079889">@Jones8686</a>&nbsp;the result the test gives when you first open it is from the last routine test you need to click to run it again to get the current position. However unless it then tells you Sky are aware of an issue you nedd to call Skybto report the fault.</P> Fri, 07 Jun 2024 13:37:50 GMT https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661290#M398786 Chrisee 2024-06-07T13:37:50Z https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661294#M398787 <P>I'm experiencing the same issue - is this an issue with Sky as a provider rather than my internet in the house?</P> Fri, 07 Jun 2024 13:40:17 GMT https://helpforum.sky.com/t5/Broadband/Hello-my-internet-is-down-sky-states-there-is-no-problem-but-my-router-cant-access-any-internet/m-p/4661294#M398787 Lucie76 2024-06-07T13:40:17Z