topic Re: During the day my broadband really slows down in Broadband

During the day my broadband really slows down

Sparky27 — Thu, 06 Jun 2024 16:56:33 GMT

My broadband really slows down during te day, but returns to near normal in the evenings. My puck takes forever to load up, and my pc takes forever to load internet pages.

I have tried using ethernet cable rather than wifi to see if that changes the situation, but it hardly makes any difference.

Done lots of switching off the router, resetting it etc. I suspect either the router is faulty or there's a setting that's wrong.

I thought it was my pc, so I've just spent £600 on a new pc, but the speed is no better.

Any help p;ease before I go mad!

Re: During the day my broadband really slows down

cookiemonsteruk — Thu, 06 Jun 2024 16:58:30 GMT

@Sparky27

Could you post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474

Re: During the day my broadband really slows down

Sparky27 — Thu, 06 Jun 2024 17:40:43 GMT

Router Statistics

System Up Time: 00:19:30

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 29707 33478 0 11668 38795 00:17:22 LAN Up 6594 2616 0 25069 6031 00:19:30 WLAN (2.4 GHz) Up 48531 33028 0 478127 21196 00:17:37 WLAN (5 GHz) Up 8594 6529 0 24027 3933 00:17:34

Broadband Link Downstream Upstream Connection Speed 78878 kbps 19999 kbps Line Attenuation D1(4.1 dB) , D2(9.5 dB) , D3(14.7 dB) U0(1.0 dB) , U1(5.9 dB) , U2(9.7 dB) Noise Margin 6.3 dB 15.4 dB

Poll Interval:

Seconds (at least 3s):

Re: During the day my broadband really slows down

jamesn123 — Tue, 11 Jun 2024 10:07:26 GMT

@Sparky27

Next time you notice the issue occuring during the day please post a screenshot of a speedtest completed on speedtest.net using an ethernet connected device, along with your router stats again.