topic Re: Intermittent connection to internet in Broadband

Intermittent connection to internet

Loopz — Thu, 06 Jun 2024 07:15:35 GMT

I have just upgraded my sky broadband hub, because I was dealing with intermittent Internet connection whilst I'd be upstairs in my house, and it has done nothing to improve the connection at all. It's becoming increasingly frustrating.

Re: Intermittent connection to internet

Chrisee — Thu, 06 Jun 2024 07:47:40 GMT

@Loopz if devices work downstairs poperly the issue is that you need some form of extender to get the data upstairs. This isnt unusual Sky will provide a "booster" if you buy their Broadband Boost bundle and you ask for one or their new Wifi Max package can come with up to 3 extender pods if yhey are required. Otherwise there are loads of third party solutions you can buy.

Re: Intermittent connection to internet

Loopz — Thu, 06 Jun 2024 09:17:24 GMT

I just purchased the WiFi max, it didn't make a difference. I had the boost before as well.

Re: Intermittent connection to internet

Highlinder — Thu, 06 Jun 2024 09:22:59 GMT

@Loopz Do you have any pods that come with the Sky Max subscription?

Re: Intermittent connection to internet

Loopz — Thu, 06 Jun 2024 11:17:48 GMT

I didn't, no. Didn't even realise that was a thing until mentioned above. I've been trying to find some sort of booster on Sky's website but there is no such thing, it keeps taking me to mobile accessories.

Re: Intermittent connection to internet

Loopz — Thu, 06 Jun 2024 11:18:53 GMT

Just to be clear, I only have broadband, I don't use sky TV services.

Re: Intermittent connection to internet

cookiemonsteruk — Thu, 06 Jun 2024 11:20:57 GMT

@Loopz

You would need to contact sky to get the sky pod

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland