Slow Wifi But router speed Ok

arthur64 — Tue, 04 Jun 2024 19:40:49 GMT

Hi, hoping someone can help. My wifi speed at pc/smart phones/TV's etc has dropped to about 8 mbps, however my router is getting the normal downstream speed (about 30 mbps normally). Had Sky broadband for a while and no real problems and nothing has changed, I have rebooted but output from router is still about 8mbps. Any ideas, Statsattached for info.

Thanks

Router Statistics

System Up Time: 00:11:25

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 38344 60936 0 49648 72819 00:07:40 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 54157 30119 0 478509 33022 00:09:30 WLAN (5 GHz) Up 18952 15800 0 19547 37591 00:09:23

Broadband Link Downstream Upstream Connection Speed (Kbps) 33246 2243 Line Attenuation (dB) DS1:26.6 DS2:81.7 DS3:0.0 US0:11.1 US1:66.2 US2:0.0 Noise Margin (dB) DS1:4.1 DS2:4.1 DS3:0.0 US0:6.4 US1:6.2 US2:0.0

Poll Interval:

Seconds (at least 3s):

Set Interval Stop

Re: Slow Wifi But router speed Ok

jamesn123 — Thu, 06 Jun 2024 10:21:34 GMT

@arthur64

Have you tried going through the WiFi troubleshooting steps here;

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadband-diagnostic-which-sky-hub

topic Slow Wifi But router speed Ok in Broadband

Slow Wifi But router speed Ok

Re: Slow Wifi But router speed Ok