topic Delay broadband installation in Broadband

Delay broadband installation

Mollie5 — Tue, 04 Jun 2024 13:21:26 GMT

I have booked my broadband to be installed on June 17th, I have been told that my moving in date to this house has been delayed. Please can this broad band be put on hold or cancelled as I'm unsure of a new

date.

Re: Delay broadband installation

cookiemonsteruk — Tue, 04 Jun 2024 13:26:20 GMT

@Mollie5

You should be able to reschedule the installation using your my sky app->my orders if the account has been set up

Or call sky

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: Delay broadband installation

Daniel0210 — Tue, 04 Jun 2024 13:26:24 GMT

@Mollie5

You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here. You'll need to contact Sky to discuss rescheduling or cancelling.

(Your duplicate thread has been removed).