topic Re: Confirm engineer coming out in Broadband

Confirm engineer coming out

Rh10 — Sun, 02 Jun 2024 09:16:17 GMT

I have received a text to confirm an open reach engineer will come to the property on Tuesday 4th June. The text will not allow me to text yes to confirm back.

so I need to say yes we confirm everything is ok for the engineer to come on 4th June as arranged. We really need this sorted asap thanks

Re: Confirm engineer coming out

Padam_Padam — Sun, 02 Jun 2024 10:23:37 GMT

@Rh10 wrote:
I have received a text to confirm an open reach engineer will come to the property on Tuesday 4th June. The text will not allow me to text yes to confirm back.
so I need to say yes we confirm everything is ok for the engineer to come on 4th June as arranged. We really need this sorted asap thanks

You will get no confirmation from this forum. You will need to phone Sky.

Re: Confirm engineer coming out

Exiled-in-HH — Sun, 02 Jun 2024 10:52:02 GMT

Fellow customers can't give you that confirmation😟

Re: Confirm engineer coming out

Nigelb1972 — Sun, 02 Jun 2024 16:20:13 GMT

@Rh10 the text is for you to confirm that the appointment is ok, it's Openreach telling you that they'll be coming on that day and no confirmation is necessary

Re: Confirm engineer coming out

lettice — Mon, 03 Jun 2024 05:27:22 GMT

As mentioned above, the text is just to inform you of the Openreach visit.

There is no requirement to reply to it.

Keep a track in your MySky Orders section online or via the MySky app for any updates/changes.

More details in this Sky help article here;

https://www.sky.com/help/articles/sky-broadband-engineer-visits

Re: Confirm engineer coming out

Harry661 — Tue, 04 Jun 2024 11:36:45 GMT

Yes its ok for engineer to com on the 4/6/24

Re: Confirm engineer coming out

Padam_Padam — Tue, 04 Jun 2024 11:38:05 GMT

@Harry661 wrote:
Yes its ok for engineer to com on the 4/6/24

You are not telling Sky by posting on this forum. We are just fellow customers on here.