Low download speed

JoeAdams — Thu, 30 May 2024 13:28:42 GMT

Hi all,

I have had intent issues last 2 weeks. I have got fibre optic and have called sky a few times have done the usual unplug and wait and reset and I have had open reach come and do a line check with them saying all is fine. He came in and done a speed test with the internet and could see it was low 70mbs down from 200ish. He said the router might be an issue. Have called sky again and received a new router and plugged it in but still no change.

here is the information

System Up Time: 00:20:10

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN WANoE 86341 106753 0 154 114 00:13:20 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 1841 0 0 495 0 00:15:33 WLAN (5 GHz) Up 457570 240355 0 479461 9307 00:15:34

Broadband Link Downstream Upstream Connection Speed 549900 kbps 75000 kbps

Poll Interval:

Seconds (at least 3s):

thanks for the help in advance

Re: Low download speed

jamesn123 — Tue, 04 Jun 2024 12:13:36 GMT

@JoeAdams

Can you please post a screenshot of a speedtest taken on an ethernet connected device via speedtest.net

topic Re: Low download speed in Broadband

Low download speed

Re: Low download speed