https://helpforum.sky.com/t5/Broadband/Lied-to/m-p/4656777#M397634 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4073135">@Rich724</a>&nbsp;wrote:<BR />I contacted sky after moving and was lied to by the person on the phone. He said my broadband would be turned on by sky. But this was a lie as it was controlled by bt. Sky couldn't do anything about it.&nbsp;<HR /></BLOCKQUOTE> <P>Openreach rather than 'BT', and it's not straightforward: in some cases activation <STRONG>is</STRONG> by Sky personnel.</P> Sat, 01 Jun 2024 21:09:40 GMT TimmyBGood 2024-06-01T21:09:40Z https://helpforum.sky.com/t5/Broadband/Lied-to/m-p/4656766#M397632 I contacted sky after moving and was lied to by the person on the phone. He said my broadband would be turned on by sky. But this was a lie as it was controlled by bt. Sky couldn't do anything about it. So I.phoned again and was told this. Started a complaint procedure as I don't like being lied to. It was also able to be proven by recorded phone calls. Was told I would be contacted back about it and surprise surprise I was never called back. So anyone got a contact email as I really don't want to spend hours on hold at work on the phone. Sat, 01 Jun 2024 20:43:33 GMT https://helpforum.sky.com/t5/Broadband/Lied-to/m-p/4656766#M397632 Rich724 2024-06-01T20:43:33Z https://helpforum.sky.com/t5/Broadband/Lied-to/m-p/4656777#M397634 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4073135">@Rich724</a>&nbsp;wrote:<BR />I contacted sky after moving and was lied to by the person on the phone. He said my broadband would be turned on by sky. But this was a lie as it was controlled by bt. Sky couldn't do anything about it.&nbsp;<HR /></BLOCKQUOTE> <P>Openreach rather than 'BT', and it's not straightforward: in some cases activation <STRONG>is</STRONG> by Sky personnel.</P> Sat, 01 Jun 2024 21:09:40 GMT https://helpforum.sky.com/t5/Broadband/Lied-to/m-p/4656777#M397634 TimmyBGood 2024-06-01T21:09:40Z