topic Re: No internet light issue in Broadband https://helpforum.sky.com/t5/Broadband/No-internet-light-issue/m-p/4656760#M397630 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4072934">@Michellelatham</a>&nbsp; Is that you running the service checker? Can you run the broadband test to see if it can see the external fault.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Sat, 01 Jun 2024 20:33:25 GMT Highlinder 2024-06-01T20:33:25Z No internet light issue https://helpforum.sky.com/t5/Broadband/No-internet-light-issue/m-p/4656689#M397618 <P>My sky router is showing no internet light with the other two lights green. A test of the connection suggests no issues known in the area and everything looks okay.</P><P>&nbsp;</P><P>Going round in circles and it is not obvious how to get this resolved...</P> Sat, 01 Jun 2024 19:35:34 GMT https://helpforum.sky.com/t5/Broadband/No-internet-light-issue/m-p/4656689#M397618 Michellelatham 2024-06-01T19:35:34Z Re: No internet light issue https://helpforum.sky.com/t5/Broadband/No-internet-light-issue/m-p/4656760#M397630 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4072934">@Michellelatham</a>&nbsp; Is that you running the service checker? Can you run the broadband test to see if it can see the external fault.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Sat, 01 Jun 2024 20:33:25 GMT https://helpforum.sky.com/t5/Broadband/No-internet-light-issue/m-p/4656760#M397630 Highlinder 2024-06-01T20:33:25Z