topic Re: No WiFi connection in Broadband

No WiFi connection

Sophie79 — Fri, 31 May 2024 18:28:22 GMT

Connected to hub but WiFi isn't working atall. Been off for 4 hours now but my service checker is saying no issue

Re: No WiFi connection

caesarome — Fri, 31 May 2024 18:36:22 GMT

Is the broadband light lit on your hub ?

Re: No WiFi connection

Sarahborders — Fri, 31 May 2024 19:39:02 GMT

Same here only just gone off now

Re: No WiFi connection

GeoffLew72 — Fri, 31 May 2024 20:21:25 GMT

Same here too. Three green lights on router but no internet connection for approximately 24 hours.

Re: No WiFi connection

Tahlor — Fri, 31 May 2024 20:36:58 GMT

Mine went off half an hour ago and still no Internet, when I did a check it said there were no issues, I have reset my hub several times and still no Internet connection for no apparent reason.

Re: No WiFi connection

Sarej24 — Fri, 31 May 2024 20:37:24 GMT

Me too. Green lights and won't connect to router. 2nd time this weeks it's happened. Everytime I go to sky to check WiFi it says ok.

Re: No WiFi connection

caesarome — Fri, 31 May 2024 20:59:45 GMT

Try leaving your hub off for at least one hour so if you can leave it off overnight.

Re: No WiFi connection

GeoffLew72 — Sat, 01 Jun 2024 21:32:11 GMT

I left the hub off over night and its been fine all day today.

Re: No WiFi connection

Sarahborders — Sat, 01 Jun 2024 21:54:45 GMT

I'll give it a go thanks, I've got an engineer booked to come out on Monday