https://helpforum.sky.com/t5/Broadband/Trouble-with-my-internet/m-p/4655134#M397349 <P>I've been struggling to fix my internet problems, the internet and voice lights both appear amber whilst the internet light stays green. I have checked all my sky products on the app and continues to tell me that all is good when it isn't.&nbsp;<BR />Can anyone tell me how to fix this as I have pulled all wires and rest the box various times?&nbsp;</P> Thu, 30 May 2024 17:33:27 GMT Oliviahindy 2024-05-30T17:33:27Z https://helpforum.sky.com/t5/Broadband/Trouble-with-my-internet/m-p/4655134#M397349 <P>I've been struggling to fix my internet problems, the internet and voice lights both appear amber whilst the internet light stays green. I have checked all my sky products on the app and continues to tell me that all is good when it isn't.&nbsp;<BR />Can anyone tell me how to fix this as I have pulled all wires and rest the box various times?&nbsp;</P> Thu, 30 May 2024 17:33:27 GMT https://helpforum.sky.com/t5/Broadband/Trouble-with-my-internet/m-p/4655134#M397349 Oliviahindy 2024-05-30T17:33:27Z https://helpforum.sky.com/t5/Broadband/Trouble-with-my-internet/m-p/4655146#M397353 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4070329">@Oliviahindy</a>&nbsp;if the internet light is amber then the hub has no connection. Lost connection can becdue to a line fault or a more widespread issue affecting your area. Quickest way to check is to log into the My Sky app using a mobile connection and click to run the connection test - ignore the intial information which will be from the last routine test - if Sky are aware of an issue it will tell you. If it doesnt call Sky so they can get the fault sorted.</P> Thu, 30 May 2024 17:45:55 GMT https://helpforum.sky.com/t5/Broadband/Trouble-with-my-internet/m-p/4655146#M397353 Chrisee 2024-05-30T17:45:55Z