topic Re: Weak Wi-fi Signal in Broadband

Weak Wi-fi Signal

Aron97 — Wed, 29 May 2024 16:14:51 GMT

Afternoon, i live in a flat. The wifi router is ont the living room with a strong signal of 3/full bars However, the signal at the other end of the flat in my kitchen is weak showing 1/no bars. This is affecting my phone data usage as i'm having to use 4g to stream/play things in this end of the house. Any help please?

Re: Weak Wi-fi Signal

TimmyBGood — Wed, 29 May 2024 16:25:03 GMT

@Aron97

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

Re: Weak Wi-fi Signal

Aron97 — Thu, 30 May 2024 16:39:15 GMT

Thank you @TimmyBGood.

So essentiall I can't get any wifi booster from sky to help or support this lack of signal at all?

Many thanks.

Re: Weak Wi-fi Signal

TimmyBGood — Thu, 30 May 2024 17:29:05 GMT

@Aron97

Typically not without subscribing to one of those supplements or having Q television.