topic Re: Broadband switch timing issues in Broadband

Broadband switch timing issues

Molie16 — Wed, 29 May 2024 07:50:22 GMT

I'm switching to Sky but sadly the implementation date is whilst I'm away. Apart from not having internet access or landline until I return to install the router, will there be any issues I should be aware of?

Re: Broadband switch timing issues

TimmyBGood — Wed, 29 May 2024 07:56:19 GMT

@Molie16

If provisioning is over new FTTP then attendance inside the property is required, and installation will be significantly delayed where that's not possible.

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

Re: Broadband switch timing issues

Molie16 — Wed, 29 May 2024 08:39:00 GMT

@TimmyBGood The infrastructure is all there - I'm just switching like for like from BT to Sky. Just such a shame it's all happening when I can't be here to do the swap.