https://helpforum.sky.com/t5/Broadband/Sky-hub-replacement/m-p/4653135#M396947 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4063021">@CharlieC1</a>&nbsp;<BR />This something Sky support would need to solve, you will need to call or we can escalate your post to chat on the forum</P> Tue, 28 May 2024 14:16:37 GMT jamesn123 2024-05-28T14:16:37Z https://helpforum.sky.com/t5/Broadband/Sky-hub-replacement/m-p/4650011#M396313 <P>I got sent a new sky hub max as the first one they sent me was faulty. However changing settings through the app is still changing settings for the old router - I'm not able to change settings for the new router I have - I've tried to call support but can't get through. Is there anything I can do to connect the replacement hub to my account and remove the old hub?</P> Fri, 24 May 2024 12:01:31 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-replacement/m-p/4650011#M396313 CharlieC1 2024-05-24T12:01:31Z https://helpforum.sky.com/t5/Broadband/Sky-hub-replacement/m-p/4653135#M396947 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4063021">@CharlieC1</a>&nbsp;<BR />This something Sky support would need to solve, you will need to call or we can escalate your post to chat on the forum</P> Tue, 28 May 2024 14:16:37 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-replacement/m-p/4653135#M396947 jamesn123 2024-05-28T14:16:37Z