https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4652695#M396835 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4066702">@Bethany17</a>&nbsp;if the hub is showing green lights the hub is connected to the line but it sounds like there is an issue beyond the exchange. The only thing you can try is to power down the hub for 30 minutes and then try reconnecting to see if that bypasses the problem. Otherwise you will need to wait until Sky fix whatever the problem is.</P> Tue, 28 May 2024 07:02:11 GMT Chrisee 2024-05-28T07:02:11Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4652666#M396826 <P>All green lights on Sky hub but no WiFi is working says something is down in my area but then says it's fine and then there's a problem again?&nbsp;</P> Tue, 28 May 2024 05:52:57 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4652666#M396826 Bethany17 2024-05-28T05:52:57Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4652695#M396835 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4066702">@Bethany17</a>&nbsp;if the hub is showing green lights the hub is connected to the line but it sounds like there is an issue beyond the exchange. The only thing you can try is to power down the hub for 30 minutes and then try reconnecting to see if that bypasses the problem. Otherwise you will need to wait until Sky fix whatever the problem is.</P> Tue, 28 May 2024 07:02:11 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4652695#M396835 Chrisee 2024-05-28T07:02:11Z