https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4652694#M396834 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4066663">@Natx4Pnrs</a>&nbsp;</P> <P>&nbsp;</P> <P>A restart cannot resolve any external issues.&nbsp; You'll need to call Sky to book an Openreach investigation.</P> Tue, 28 May 2024 06:58:47 GMT TimmyBGood 2024-05-28T06:58:47Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4652637#M396822 Despite meticulously following the restart process you recommended, my Internet remains disconnected. The first and third lights are green, but there is no Internet light. It's quite frustrating to pay for a super-fast connection and end up with none at all. This issue needs to be addressed immediately, as I have work assignments to complete.. Tue, 28 May 2024 00:27:25 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4652637#M396822 Natx4Pnrs 2024-05-28T00:27:25Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4652694#M396834 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4066663">@Natx4Pnrs</a>&nbsp;</P> <P>&nbsp;</P> <P>A restart cannot resolve any external issues.&nbsp; You'll need to call Sky to book an Openreach investigation.</P> Tue, 28 May 2024 06:58:47 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4652694#M396834 TimmyBGood 2024-05-28T06:58:47Z