topic Re: Wifi dropping out. in Broadband

Wifi dropping out.

DianeF — Sun, 26 May 2024 08:17:37 GMT

Wifi has always dropped out every now and then but is now doing it every few minutes. Openreach have replaced cables to the house but problem still continuing. Ran diagnostic tests which say everything is ok. Is this a sky problem as I'm thinking of changing to a different broadband supplier.

Re: Wifi dropping out.

cookiemonsteruk — Sun, 26 May 2024 08:18:56 GMT

@DianeF

Could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474

Re: Wifi dropping out.

Tm4 — Sun, 26 May 2024 08:45:59 GMT

Hi dianne, im having the same problem since moving 2 months ago! But the minuet i leave the house internet fine, so frustrating,

Re: Wifi dropping out.

BevLT — Sun, 26 May 2024 09:14:40 GMT

Same here. Sitting here with no wifi - so no mini box working. Drops out at random. Boradband check on mysky says everything find - clearly not. I'm posting this on 5G which feels ironic. Openreach engineer has checked all ok about a month ago. Can't log another call to help centre as openreach engineer still showing as pending. I too need to change providers now me thinks.