topic Re: FTTP internal ONT installation question in Broadband

FTTP internal ONT installation question

RB9 — Sun, 26 May 2024 01:07:39 GMT

My Sky fibre is due to be installed and activated in a few days. Its a 2 stage install. Openreach already visited a couple days ago to feed the optical fibre cable from their street connection point to a grey CST box on the outside of my home. That was stage 1.

Stage 2 says that a "Sky engineer" will visit to fit the internal ONT, which I assume will mean their engineer will do the drilling from inside my home to outside near the CST and feed the fibre cable to connect the CST to the ONT.

Is this Sky's own people or is it just going to be Openreach again?

Do they seal the holes so that dirt, water and bugs don't get in?

Re: FTTP internal ONT installation question

Chrisee — Sun, 26 May 2024 06:26:13 GMT

@RB9 increasingly it is Sky's ownbengineers doing theinternal installation but in practice it doesn't really make any difference if the engineer works for Sky Openreach or even a sub-contractor they all use the same kit.

The hole should be sealed with a plastic fitment making it weather and bug proof one half goes into the inside hole the other from the outside.

Re: FTTP internal ONT installation question

TimmyBGood — Sun, 26 May 2024 08:42:43 GMT

@RB9

It's CSP (Customer Service Point / Customer Splice Point)

The task also involves fusion-splicing an optical pigtail: the CSP protects the joint.

In addition to the hole sleeve which @Chrisee mentioned, each end gets a cap.

Re: FTTP internal ONT installation question

RB9 — Sun, 26 May 2024 14:52:19 GMT

I thought it was a Customer Service Terminal. I stand corrected

But ig the exact terminology doesn't matter. You understand what it is

Anyway, I got a text this morning and it starts with "Hi, it's Openreach on behalf of Sky" so I assume it won't be a Sky engineer. Was just concerned about the sealing because I've seen some installs where the fibre just comes through a poorly drilled hole without that white cap on it. I'll ask the engineer on the day.

Thanks. @Chrisee thank you too