https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/4649047#M396073 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4060720">@Katy27</a>&nbsp;Please post your router stats<BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message</A>&nbsp;</P> Thu, 23 May 2024 11:39:02 GMT jamesn123 2024-05-23T11:39:02Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/4649044#M396071 <P>When I have completed a service checker, it tells me that there are issues with the WiFi. My sky puck is connecting to the WiFi but the speed is only 1.69mbps. I am struggling to complete my work during the day, and then in the evening I am unable to watch TV as nothing is loading.&nbsp;</P><P>I have tried resetting and rebooting the WiFi and the puck as advised online by sky, but nothing is working.&nbsp;</P> Thu, 23 May 2024 11:36:17 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/4649044#M396071 Katy27 2024-05-23T11:36:17Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/4649047#M396073 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4060720">@Katy27</a>&nbsp;Please post your router stats<BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message</A>&nbsp;</P> Thu, 23 May 2024 11:39:02 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/4649047#M396073 jamesn123 2024-05-23T11:39:02Z