topic Re: Cant connect to wifi, again! in Broadband

Cant connect to wifi, again!

SJN85 — Thu, 23 May 2024 10:14:10 GMT

Yet again we are having to reset the wifi all the time! Its shocking! Cant wait till august when we can leave! Time after time we have contacted you and you just fob us off! Its been terrible ever since it was installed!

Re: Cant connect to wifi, again!

jamesn123 — Thu, 23 May 2024 11:16:23 GMT

Hi @SJN85 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message

Internet has gone down and I cannot get any useful help. I have tried all the options of restarting.

Malcolm967 — Thu, 23 May 2024 11:26:54 GMT

My internet has gone down, power works, WiFi works, but internet doesn't. I have tried all the suggestions cables out cables in power off and on and reset button to no avail. I need an engineer, but I cannot get a telephone number for anyone.