https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/4648869#M396027 <P>Hi! I got home last night at 5pm to no broadband - so no phone line, TV and I can't work.... I've checked via my account and it says there is an outage in my area, but no information at all about a schedule for fixing it or even notifying me about the outage in the first place! Please can someone tell me what is happening?</P> Thu, 23 May 2024 09:27:39 GMT LAJ77 2024-05-23T09:27:39Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/4648869#M396027 <P>Hi! I got home last night at 5pm to no broadband - so no phone line, TV and I can't work.... I've checked via my account and it says there is an outage in my area, but no information at all about a schedule for fixing it or even notifying me about the outage in the first place! Please can someone tell me what is happening?</P> Thu, 23 May 2024 09:27:39 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/4648869#M396027 LAJ77 2024-05-23T09:27:39Z https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/4648878#M396030 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4061450">@LAJ77</a>&nbsp;wrote:<BR /> <P>&nbsp;</P> <P>&nbsp;it says there is an outage in my area, but no information at all about a schedule for fixing it or even notifying me about the outage in the first place!</P> <P>&nbsp;</P> <P><STRONG>Area outages have priority, but time to fix depends on the nature of the problem: replacing a box at the exchange is rather faster than when a roadside cabinet gets hit by a vehicle, for example.&nbsp; Domestic broadband subcription rates don't cover proactive notification of outages.</STRONG></P> <P>&nbsp;</P> <P>Please can someone tell me what is happening?</P> <P>&nbsp;</P> <P><STRONG>No-one in this forum can do that.</STRONG></P> <HR /></BLOCKQUOTE> <P>&nbsp;</P> Thu, 23 May 2024 09:31:08 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/4648878#M396030 TimmyBGood 2024-05-23T09:31:08Z