https://helpforum.sky.com/t5/Broadband/Broadband-dropping-out/m-p/4648733#M395993 <P>Hello, an engineer visited a few weeks ago to remedy a fault but my internet connection is still dropping out. During outage only the power light is illuminated on the router and when I perform a check on the MySky app no faults are found. Please help!&nbsp;</P> Thu, 23 May 2024 07:31:57 GMT J998877 2024-05-23T07:31:57Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping-out/m-p/4648733#M395993 <P>Hello, an engineer visited a few weeks ago to remedy a fault but my internet connection is still dropping out. During outage only the power light is illuminated on the router and when I perform a check on the MySky app no faults are found. Please help!&nbsp;</P> Thu, 23 May 2024 07:31:57 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping-out/m-p/4648733#M395993 J998877 2024-05-23T07:31:57Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping-out/m-p/4648880#M396031 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1060758">@J998877</a>&nbsp;</P> <P>Sounds like you need to get Sky to send another engineer out. Quickest way would be via phone</P> Thu, 23 May 2024 09:32:28 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping-out/m-p/4648880#M396031 jamesn123 2024-05-23T09:32:28Z