topic Re: Internet light is off in Broadband

Internet light is off

MD1212 — Wed, 22 May 2024 20:47:03 GMT

Internet light is off on hub, Power and WiFi are both green. Was working fine earlier. I have tried unplugging, resetting and have checked all connections and all looks fine. Can't get an engineer till Friday. Is there anything else I can try in the meantime? Cheers.

Re: Internet light is off

cookiemonsteruk — Wed, 22 May 2024 21:08:00 GMT

@MD1212

What area are you in?

Re: Internet light is off

SickofSkyNE63 — Wed, 22 May 2024 21:09:23 GMT

Same issue I'm in North East England NE63

Re: Internet light is off

Tyronne1 — Wed, 22 May 2024 21:10:20 GMT

My broadband is not working need to speak to a engineer.

I don't know my log in details for online

Re: Internet light is off

Chrisee — Thu, 23 May 2024 05:20:40 GMT

@Tyronne1 if you are the account holder you will have to call Sky if you have forgotten your log in details for the apps. Lines open from 7am

Re: Internet light is off

MD1212 — Thu, 23 May 2024 10:23:57 GMT

I'm in Glasgow. Issue still happening this morning.