topic Internet dropping in Broadband

Internet dropping

Chris_Schmit — Wed, 22 May 2024 21:51:47 GMT

Internet has been dropping constantly throughout the day. When you test the connection and I'm the WiFi is on it says there is no issue, then 2 minutes later it drops. Tried multiple data sockets in the house. All having the same problem.

Is there a contact number to talk to someone?

Re: Internet dropping

Nathrichardson — Wed, 22 May 2024 21:59:06 GMT

Keep having this problem too across multiple devices, sky says wifi fine but then says multiple devices have problems

Re: Internet dropping

Chris_Schmit — Wed, 22 May 2024 22:12:56 GMT

It was fine yesterday. Just been all day today. Across multiple devices too.

Re: Internet dropping

Chrisee — Thu, 23 May 2024 05:24:05 GMT

@Chris_Schmit the forum software prebents pisting of phone numbers but you can find a contact number for Sky eitherby following through the contact us links at the bottom of the web pages or simply by running a search online but only use numbers starting 03 if you are in the UK. If your Sky Talk line is working dialling 150 gives a free call to Sky. Lines open from 7am