https://helpforum.sky.com/t5/Broadband/Broadband-dropping-in-and-out-Sky-Q-boxes-not-connecting/m-p/4646195#M395401 Had slow speeds for a few days. Phoned helpline this evening. Did a reset with Sky helper. Broadband speeds picked up initially but now we can't reconnect our Sky Q boxes and the internet keeps dropping randomly. When I follow fault finding process, Sky initially states that there is a problem then tells me all three faculties of the set up process are fine. Help please! Sun, 19 May 2024 20:34:54 GMT Mick+Pettitt 2024-05-19T20:34:54Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping-in-and-out-Sky-Q-boxes-not-connecting/m-p/4646195#M395401 Had slow speeds for a few days. Phoned helpline this evening. Did a reset with Sky helper. Broadband speeds picked up initially but now we can't reconnect our Sky Q boxes and the internet keeps dropping randomly. When I follow fault finding process, Sky initially states that there is a problem then tells me all three faculties of the set up process are fine. Help please! Sun, 19 May 2024 20:34:54 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping-in-and-out-Sky-Q-boxes-not-connecting/m-p/4646195#M395401 Mick+Pettitt 2024-05-19T20:34:54Z https://helpforum.sky.com/t5/Broadband/Broadband-dropping-in-and-out-Sky-Q-boxes-not-connecting/m-p/4646288#M395418 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1811125">@Mick+Pettitt</a>&nbsp;its not clear if you have spoken to Sky or used the online tools. I would give Sky a call as they should send an engineer out if Q boxes are not connecting. However if you want support from forum members please post your Sky hub's stats see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> Mon, 20 May 2024 06:28:11 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping-in-and-out-Sky-Q-boxes-not-connecting/m-p/4646288#M395418 Chrisee 2024-05-20T06:28:11Z