Broadband wont reach whole house

Sueben1 — Sat, 18 May 2024 11:41:47 GMT

I called during the week as the wifi doesnt keep connection to one of the bedrooms in the house, and was told the issue was within the house, but ive checked online and it says theres no issue with the connection/broadband etc and the set up has not been changed in the house. Please can someone advise

Re: Broadband wont reach whole house

TimmyBGood — Sat, 18 May 2024 11:42:25 GMT

@Sueben1

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Broadband wont reach whole house

Re: Broadband wont reach whole house