topic Re: Micro filter/Open Box in Broadband

Micro filter/Open Box

JRoome — Fri, 17 May 2024 15:47:27 GMT

Hi all,

Getting ready for broadband activation Monday and a little confused with the box on the wall. No phone will be used, can I plug into the box on the wall (wire in there now is the grey wire given in the Sky hub box just received) and into the back of the hub and it'll work? Or do I need a micro filter? Thanks in advance.

Re: Micro filter/Open Box

Tom-W19 — Sat, 18 May 2024 08:39:10 GMT

Hi @JRoome

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Micro filter/Open Box

Mr+Flibbles+86 — Mon, 20 May 2024 08:40:29 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks