topic No internet in Broadband

No internet

Zoeash — Fri, 17 May 2024 09:05:23 GMT

My internet has gone down, despite doing everything to reboot its still stating no connection its shows on app test that there is connection but no internet on router, tv or devices

Re: No internet

Tom-W19 — Sat, 18 May 2024 08:22:34 GMT

Hi @Zoeash

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: No internet

Tom-W19 — Mon, 20 May 2024 08:25:53 GMT

Hi @Zoeash

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.