topic Re: I have full fibre broadband and this morning can or connect. All lights are green on open reach in Broadband https://helpforum.sky.com/t5/Broadband/I-have-full-fibre-broadband-and-this-morning-can-or-connect-All-lights-are-green-on-open-reach-bo/m-p/4644364#M395063 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3686300">@HP7786</a>&nbsp;check the lights on your Sky hub if the connection is down the internet light will be amber as will the voice light. In thst case run the connection test in the My Skky app overca mobile connection - dont get confused by the result from the last test which shows when you open the page click to run the test again. Thst will tell you if there is a known fault if there isnt call Sky to report the pproblem</P> <P>&nbsp;</P> <P>If the hub lights are all green then the issue is in your home check that your devices are connecting properly &nbsp;rdbooting devices snd hubs can often restore connection.</P> Fri, 17 May 2024 06:37:31 GMT Chrisee 2024-05-17T06:37:31Z I have full fibre broadband and this morning can or connect. All lights are green on open reach bo https://helpforum.sky.com/t5/Broadband/I-have-full-fibre-broadband-and-this-morning-can-or-connect-All-lights-are-green-on-open-reach-bo/m-p/4644361#M395061 I need help I have no broadband connection Fri, 17 May 2024 06:26:20 GMT https://helpforum.sky.com/t5/Broadband/I-have-full-fibre-broadband-and-this-morning-can-or-connect-All-lights-are-green-on-open-reach-bo/m-p/4644361#M395061 HP7786 2024-05-17T06:26:20Z Re: I have full fibre broadband and this morning can or connect. All lights are green on open reach https://helpforum.sky.com/t5/Broadband/I-have-full-fibre-broadband-and-this-morning-can-or-connect-All-lights-are-green-on-open-reach-bo/m-p/4644364#M395063 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3686300">@HP7786</a>&nbsp;check the lights on your Sky hub if the connection is down the internet light will be amber as will the voice light. In thst case run the connection test in the My Skky app overca mobile connection - dont get confused by the result from the last test which shows when you open the page click to run the test again. Thst will tell you if there is a known fault if there isnt call Sky to report the pproblem</P> <P>&nbsp;</P> <P>If the hub lights are all green then the issue is in your home check that your devices are connecting properly &nbsp;rdbooting devices snd hubs can often restore connection.</P> Fri, 17 May 2024 06:37:31 GMT https://helpforum.sky.com/t5/Broadband/I-have-full-fibre-broadband-and-this-morning-can-or-connect-All-lights-are-green-on-open-reach-bo/m-p/4644364#M395063 Chrisee 2024-05-17T06:37:31Z