https://helpforum.sky.com/t5/Broadband/Please-can-I-request-a-new-router-ours-is-slow-and-keeps-dropping-the-connection-it-is-also-old/m-p/4644046#M395011 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4053943">@Kelly110</a>&nbsp;</P> <P>This forum is mainly customer to customer based, you are not talking to Sky on here.</P> <P>&nbsp;</P> <P>Sky do not take requests for new routers, they only replace like for like if its faulty or upgrade if required through a package or technological advancement.</P> <P>&nbsp;</P> <P>Which hub do you have at the moment?</P> <P>Can you please post your router stats</P> <P><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message</A>&nbsp;</P> Thu, 16 May 2024 16:45:04 GMT jamesn123 2024-05-16T16:45:04Z https://helpforum.sky.com/t5/Broadband/Please-can-I-request-a-new-router-ours-is-slow-and-keeps-dropping-the-connection-it-is-also-old/m-p/4644040#M395008 <P>Please can I request a new router ours is slow and keeps dropping the connection it is also old</P> Thu, 16 May 2024 16:41:24 GMT https://helpforum.sky.com/t5/Broadband/Please-can-I-request-a-new-router-ours-is-slow-and-keeps-dropping-the-connection-it-is-also-old/m-p/4644040#M395008 Kelly110 2024-05-16T16:41:24Z https://helpforum.sky.com/t5/Broadband/Please-can-I-request-a-new-router-ours-is-slow-and-keeps-dropping-the-connection-it-is-also-old/m-p/4644046#M395011 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4053943">@Kelly110</a>&nbsp;</P> <P>This forum is mainly customer to customer based, you are not talking to Sky on here.</P> <P>&nbsp;</P> <P>Sky do not take requests for new routers, they only replace like for like if its faulty or upgrade if required through a package or technological advancement.</P> <P>&nbsp;</P> <P>Which hub do you have at the moment?</P> <P>Can you please post your router stats</P> <P><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message</A>&nbsp;</P> Thu, 16 May 2024 16:45:04 GMT https://helpforum.sky.com/t5/Broadband/Please-can-I-request-a-new-router-ours-is-slow-and-keeps-dropping-the-connection-it-is-also-old/m-p/4644046#M395011 jamesn123 2024-05-16T16:45:04Z