topic Re: Broadband not working in Broadband

Broadband not working

Peg09 — Thu, 16 May 2024 08:01:26 GMT

Broadband stopped working on Tuesday 14th May after a long phone call with sky the lady she said she did a check on the line and all ok it must be the hub. They sent a new hub the next day but still not working

Re: Broadband not working

jamesn123 — Thu, 16 May 2024 10:41:46 GMT

Hi @Peg09

I've flagged your post to Sky, look out for a message on the forum

Re: Broadband not working

Tom-W19 — Thu, 16 May 2024 10:57:45 GMT

Thanks for escalating. We've sent an invite to @Peg09.

Re: Broadband not working

Addie15 — Sat, 18 May 2024 10:58:20 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.