topic Problems after resetting router in Broadband

Problems after resetting router

ao6889 — Tue, 14 May 2024 12:16:21 GMT

After resetting the router I can not access facebook. This has happened before and I recall having to alter something in my router settings but I can not remember what. Any advice?

Re: Problems after resetting router

TimmyBGood — Tue, 14 May 2024 12:36:42 GMT

@ao6889

https://www.sky.com/help/articles/sky-broadband-shield-using

Re: Problems after resetting router

ao6889 — Tue, 14 May 2024 14:06:23 GMT

Thank you for that Timmy, but when I click on the link to Broadband Shield to log in, the page fails to load with the blue circle still rotating after three minutes???

Re: Problems after resetting router

jamesn123 — Tue, 14 May 2024 16:40:56 GMT

@ao6889

Try clearing you cache & cookies or using a different browser

Re: Problems after resetting router

ao6889 — Tue, 14 May 2024 17:23:16 GMT

Thank you James. Cleared cache and cookies and tried three browsers. Still no luck. Page either does not load or does not display correctly.