https://helpforum.sky.com/t5/Broadband/Unable-to-download-MySkyapp-My-broadband-is-not-connecting/m-p/4639849#M394158 <P>Hello! It stays my area (Bury St Edmunds) does not have the MySky app available to download in the Apple App Store. I am also unable to get my WiFi to connect - the light on the modem is red. Please advice. Thank you!&nbsp;</P> Sat, 11 May 2024 13:41:26 GMT Sarahflat3 2024-05-11T13:41:26Z https://helpforum.sky.com/t5/Broadband/Unable-to-download-MySkyapp-My-broadband-is-not-connecting/m-p/4639849#M394158 <P>Hello! It stays my area (Bury St Edmunds) does not have the MySky app available to download in the Apple App Store. I am also unable to get my WiFi to connect - the light on the modem is red. Please advice. Thank you!&nbsp;</P> Sat, 11 May 2024 13:41:26 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-download-MySkyapp-My-broadband-is-not-connecting/m-p/4639849#M394158 Sarahflat3 2024-05-11T13:41:26Z https://helpforum.sky.com/t5/Broadband/Unable-to-download-MySkyapp-My-broadband-is-not-connecting/m-p/4639857#M394159 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4048506">@Sarahflat3</a>&nbsp;wrote:<BR /><BR /> <P>It stays my area (Bury St Edmunds) does not have the MySky app available to download in the Apple App Store.</P> <P>&nbsp;</P> <P><STRONG>The My Sky app isn't specific to any particular geographic location so that's a different issue.</STRONG></P> <P>&nbsp;</P> <P>I am also unable to get my WiFi to connect - the light on the modem is red. Please advice.&nbsp;</P> <P>&nbsp;</P> <P><STRONG>If restarting the Hub doesn't resolve the issue you'll need to call Sky and book a broadband fault.</STRONG></P> <HR /></BLOCKQUOTE> <P>&nbsp;</P> Sat, 11 May 2024 14:13:47 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-download-MySkyapp-My-broadband-is-not-connecting/m-p/4639857#M394159 TimmyBGood 2024-05-11T14:13:47Z