topic Re: Reschedule engineer visit in Broadband

Reschedule engineer visit

Armanto — Fri, 10 May 2024 19:56:17 GMT

Hi,

I have no connection at all.

Please I would like a rescheduled visit from an engineer as soon as possible.

Thank you

Re: Reschedule engineer visit

GD1 — Fri, 10 May 2024 19:58:41 GMT

@Armanto This is a customer helps customer forum, we can't reschedule any engineers, you'll need to log into your Sky account or the Mysky app.

However it's likely you won't be able to bring the appointment forward to an earlier date as you'll have been given the earliest one available.

Re: Reschedule engineer visit

Muhammadyaseen — Sun, 18 Aug 2024 07:15:40 GMT

I am a sky broadband account holder, l have booked a appointment regarding my house change to new house ,due to some reasons there is some delay and I want to reschedule the appointment

Re: Reschedule engineer visit

Daniel0210 — Sun, 18 Aug 2024 07:37:30 GMT

@Muhammadyaseen
In case you aren’t aware you’re not contacting Sky Customer Services by posting on the forum. We are customers trying to help other customers.

It will be quickest to call Sky and discuss this.