topic Re: Broadband Dropouts in Broadband

Broadband Dropouts

Mossbrian — Fri, 10 May 2024 19:18:41 GMT

Hello,

Today our Wifi has constantly fluctuated between working and not connecting. My mobile goes from wifi to data every couple of seconds. We live in the Fife area.
Other devices in the household are also struggling. Some connect longer than others, but many can't connect at all (none of the consoles). iPads are mostly ok but multiple phones are inconsistent with the connection.

This started last night, presumably during the scheduled maintenance. Frustratingly running diagnostic tests for the broadband just has everything come back green. Supposedly no outages in the area. Wifi supposedly working. But we can guarantee it most certainly is not.

I can't find comment about this from Sky. Is it likely to be addressed via maintenance soon or is this an individual problem we need to follow up on? At this point it will only be a few short hours until we've been experiencing a bad connection for 24 hours.

Re: Broadband Dropouts

leem63 — Fri, 10 May 2024 19:21:57 GMT

No Internet connection in Livingston. Only 2 green lights on my router.

Re: Broadband Dropouts

CHenz — Fri, 10 May 2024 19:31:37 GMT

Issue in Livingston - internet dropped out and not coming back on. No issues listed but still not working!

Re: Broadband Dropouts

Sully807 — Fri, 10 May 2024 19:40:49 GMT

I'm in kent and my max hub has been continuously dropping out today, hard to tell if its the router or Internet as the 6 hub only has one status light