topic Re: No broadband Kelso in Broadband

No broadband Kelso

Linda7469 — Thu, 09 May 2024 13:49:52 GMT

No internet since this morning. I did the tests a number of times, unfortunately without a solution.

On the hub, the voice light remains red. This was not the case yesterday.

Re: No broadband Kelso

Highlinder — Thu, 09 May 2024 14:13:52 GMT

@Linda7469 Does the broadband test tell you if there is a outage in the area or let you book an engineer.

Re: No broadband Kelso

Linda7469 — Thu, 09 May 2024 15:25:07 GMT

@HighlinderThanks for your reply! In the test it indicates that there are no problems in my region. Then the test indicates that the test is currently unavailable. The only thing I see on the hub itself, is that the voice light is red (all other lights are green)

Re: No broadband Kelso

Highlinder — Thu, 09 May 2024 15:30:20 GMT

@Linda7469 Have you re-started the hub to see if this would clear the issue?

Re: No broadband Kelso

Linda7469 — Thu, 09 May 2024 15:51:47 GMT

@Highlinder I already restarted it this morning, but with no result.

I now open your response and the internet works again!!! Your energy must have solved it 😉

Re: No broadband Kelso

Highlinder — Thu, 09 May 2024 16:34:26 GMT

@Linda7469 Keep an eye on it and if it goes again the community is here to help.