topic Re: Internet constantly crashing in Broadband

Internet constantly crashing

Kyran — Wed, 08 May 2024 19:14:42 GMT

For the past about week my internet has been randomly cutting out every couple of minutes for a few seconds. Some days it does it only once or twice, some it does it every couple of minutes and its getting really annoying. The sky help thing just says to run the extremely non helpful tests on the account thing which do nothing.

What do i do?

Re: Internet constantly crashing

AnneH78 — Wed, 08 May 2024 20:03:18 GMT

Mine is constantly dropping tonight and I am the same as you. Sky app is no help at all and says there's no problems!

Re: Internet constantly crashing

Ginnyred1 — Wed, 08 May 2024 21:55:26 GMT

Mine has been the same for the last week or so. When I check the status its all fine. Im not even going to ring to be told everything is fine. This is happening more and more with sky. Im getting so fed up with it and ive not long since renewed with them so im stuck!! Not happy

Re: Internet constantly crashing

Sjh82 — Wed, 08 May 2024 22:03:04 GMT

no internet for the past 3 hours for me

Re: Internet constantly crashing

Ginnyred1 — Wed, 08 May 2024 22:21:27 GMT

Theyre the worst. Hope someone from Sky actually reads these 😡

Re: Internet constantly crashing

RobA — Wed, 08 May 2024 22:23:31 GMT

Same here, last few nights drops out. Sky app says everything is fine. Not fit for purpose, like the rest of the service. I'll be going back to Virgin.

Re: Internet constantly crashing

Siddrakshf — Wed, 08 May 2024 22:51:01 GMT

I have same issue, I am going to cancel my subscription

Re: Internet constantly crashing

Jane2502 — Wed, 08 May 2024 23:39:30 GMT

My internet has been crashing most nights for a few hours. The test thing says it all fine. Clearly not as I'm sat here using mobile data due to no WiFi again! Out of contract this month so time to shop around